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HOTEL SANTIKA BSD CITY-SERPONG, Serpong – A Smart Stay in the City
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Key details
About the Hotel
Jl. Pahlawan Seribu,Cbd Lot VII B, Teraskota Entertainment Center,
Serpong,
Indonesia,
15310,
Banten
Rooms & Amenities
Hotel Santika BSD City-Serpong has 150 individually decorated rooms with premium bedding, first-run movies, and air conditioning. Each room includes full-length windows, a tea/coffee maker, and a workspace. Some rooms have separate sitting areas, and suites feature free Wi-Fi, a sofa set, and a DVD player. Flat-screen TVs and parquet flooring are standard.
Dining Options
The hotel’s Parigi restaurant serves local and Western meals. Guests can also explore dining options at Teras Kota, the largest entertainment center in Tangerang, connected via a basement walkway. Nearby eateries include Coffee Shop and other restaurants within the complex.
Leisure & Entertainment
The hotel is linked to Teras Kota, which houses a cineplex, bookstore, and fitness center. Recreational activities include golfing, with the nearest course within 3 km. A lazy river and waterslide are available onsite. The spa offers massages.
Location & Transport
The hotel is a 30-minute drive from Soekarno Hatta International Airport and 40 minutes from Jakarta. It is within 0.5 km of Ocean Park BSD Serpong and 0.3 km from Teras Kota Mall. Nearby landmarks include Babussalam Mosque (2 km) and ITC BSD (1 km). A roundtrip airport shuttle is available.
Services & Facilities
The hotel provides 24-hour reception, luggage storage, and laundry services. Safety features include carbon monoxide detectors, fire extinguishers, and window guards. A business center with a 52 sq ft meeting room is available. Guests can use free Wi-Fi and shop at the onsite convenience store.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Valet parking
Baggage storage
24-hour services
24-hour reception
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
ATM/Cash machine
Electric vehicle charging station
Guest Parking
Electric kettle
Services
Valet parking
Room service
Laundry
Dining
Restaurant
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Spa & Leisure
Spa & wellness center
Massage
Room features
Air conditioning
Mini-bar
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Parquet floor
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Location
Jl. Pahlawan Seribu,Cbd Lot VII B, Teraskota Entertainment Center,
Serpong,
Indonesia,
15310,
Banten
Map view
street view
Jl. Pahlawan Seribu,Cbd Lot VII B, Teraskota Entertainment Center,
Serpong,
Indonesia,
15310,
Banten
City landmarks
Shopping Area
Itc Bsd
3700 ft
Market
Pasar Modern BSD City
1.3
mi
BSD City
Taman Kota 1 BSD
1.4
mi
Museums
Museum Pustaka Peranakan Tionghoa
3000 ft
Jl. Kp. Dadap Barat
Nurul Falah Mosque
3300 ft
Jl. Palm Bintang Blok BB No.1
Masjid Al Hidayah Sektor 1.3 BSD
4900 ft
Jl. Bukit Golf Utara No.2
Monumen Palagan Lengkong
1.2
mi
Lengkong Wetan
Monumen Peristiwa Lengkong
1.2
mi
Golf Course
Damai Indah Golf
1.2
mi
The Green BSD City
Babussalam Mosque
1.3
mi
Jl. Pasar Lama Serpong
Boen Hay Bio Temple
1.3
mi
Jl. Jombang Astek No.27
jpg mtb Park
1.5
mi
Sampora
Taman Kota 3 BSD
1.5
mi
Lengkong Karya
BSD City Landmark
1.6
mi
Unnamed Road
Dream Park Sky House
1.7
mi
Events
Indonesia Convention Exhibition
2.2
mi
Pagedangan
Sakura Park
1.9
mi
Jl. BSD Raya Utama AEON Mall BSD City
Celebrity Fitness
1.9
mi
Nusa Loka BSD City Sektor 14 - 6
Pura Parahyangan Jagat Guru
2.1
mi
Mosque
Masjid Raya Bani Umar
2.3
mi
Parks
Taman Kota 2 BSD
2.5
mi
Jalan Widya Kencana Ciater
Tandon Ciater
3.0
mi
Situ Cihuni
2.9
mi
BSD City
Branchsto Equestrian Park
3.1
mi
Jl. Rawa Kutuk No.81
d.a. Rawa Kutuk
3.1
mi
Cihuni
Danau Cihuni Gading Serpong
3.0
mi
Alam Sutera
Down Town Lake
3.1
mi
Jalan Raya Pondok Hijau Golf
Gading Serpong
4.1
mi
Nearby
Amusement Park
Ocean Park BSD Serpong
2000 ft
Mall
Teras Kota Mall BSD City
400 ft
Restaurants
Soto Betawi H. Mamat
2100 ft
Jl. Raya Serpong no. 51
Saepisan Resto
500 ft
Jl. Pahlawan Seribu CBD Kav #5
OTW Food Street BSD
1500 ft
Jl. Pahlawan Seribu no 3A
Steak Hotel by Holycow TKP BSD
1400 ft
Ruko Bidex No. 2B
Eka Ria Delight
1100 ft
Jl. Pahlawan Seribu Ruko Bidex
American Hamburger
1300 ft
Jalan Kapten Soebianto Djojohadikusumo
Yie Thou
1800 ft
Jl. Pahlawan Seribu
Sukigao
1800 ft
Jl. Pahlawan Seribu No. 8 Teras Kota BSD City Lantai Ground / G-17
Warung Roti BSD
2500 ft
Jl. Boulevard BSD Timur Ruko Anggrek Loka
Guest Ratings & Reviews
Real Guest Experiences & Ratings
80%
enjoyed their stay & would return
8.0/10
Great
Rooms
6.4
Location
9.4
Service
9.0
Dining
7.6
Guest reviews
8.0/10
based on 6 reviews
7.6
7.6/10 based on 195 reviews
Samuel
United States of America,
January
2025
8.2/10
My stay at this hotel was truly amazing! The staff was incredibly helpful and made me feel at home right away. The location is fantastic, being next to a mall with numerous dining options. However, I encountered some issues regarding the room's condition and noise levels from outside. Overall, the value for money was decent with good service, but the room could use some improvements.
Rooms
6.0
The room was a bit small and showed some signs of wear, which affected my comfort.
Service
10.0
The staff was exceptional, especially Suci and Eki, who maintained a great attitude even during busy times.
Location
9.0
Fantastic location next to a mall, with plenty of food and entertainment options nearby.
Dining
8.0
The dining experience was good, with a variety of breakfast choices and delicious meals.
Facilities
7.0
The hotel had basic facilities, but lacking a swimming pool was a downside.
Eliza
United States of America,
December
2024
7.0/10
I recently stayed at Hotel Santika and had a mixed experience. While I appreciated the pleasant staff and enjoyed the strategic location near Teras Kota mall, some aspects left me wanting more. The room cleanliness, in particular, could be improved, and the dining experience had its moments but wasn't consistently great. Overall, there were positive elements, but attention to operational details would enhance the stay significantly.
Rooms
6.0
The room cleanliness was not ideal, with some issues, but it was still comfortable overall. I also experienced noise from the hallway and elevator.
Service
7.0
The staff were friendly and made an effort to address concerns, but there were moments of unprofessionalism that left me feeling unsettled.
Location
9.0
The location is very strategic, just a short walk to Teras Kota mall, making it convenient for food and shopping.
Dining
7.0
The breakfast had a decent variety, but some items were less appealing than expected, and it felt like they could improve the overall dining experience.
Facilities
6.0
The hotel had some nice amenities, but the operational management regarding the facilities could be more organized.
Robert
United States of America,
October
2024
8.4/10
My stay at Santika Hotel BSD City was a wonderful experience highlighted by its fantastic location next to a large shopping mall. The staff were incredibly hospitable and made me feel right at home. While the room was spacious and equipped with everything I needed, I did notice that a few details felt a bit worn down. Overall, it was a great value for the price, with a lively atmosphere enhanced by live music in the evenings.
Rooms
7.0
The room was large and comfortable, fully equipped with all necessary facilities. However, I noticed some wear and tear, and the flooring could use a refresh.
Service
10.0
The hospitality was exceptional, with staff members like Rini going above and beyond to make my stay pleasant.
Location
10.0
The hotel is perfectly situated next to the Teras Kota Mall, making it easy to access a wide variety of shops and dining options.
Dining
8.0
Dining options were quite diverse, and I enjoyed the breakfast, although improvements could be made in the variety of dishes presented.
Facilities
7.0
While there were no additional facilities like a swimming pool, the amenities offered within the hotel were satisfactory and convenient for my needs.
Allan
United States of America,
September
2024
8.0/10
I had a very pleasant experience at this hotel with its convenient access to Teras Kota Mall and comfortable accommodations. The staff was attentive and helpful, especially during my reservation process. However, there are areas that could use improvement, such as the cleanliness of the coffee maker and some issues with the room condition. Overall, the hotel offers great value for money and delicious dining options.
Rooms
7.0
The room was quite good but had a few cleanliness issues, like a stained bedsheet and a dirty balcony. The bathroom was also spacious, but the shower setup could use a separator.
Service
9.0
The service was exceptional, with a friendly and helpful staff. Special mention goes to Indy for her outstanding assistance during the booking process.
Location
9.0
The hotel is in the heart of BSD City, directly connected to Teras Kota Mall, which made dining and shopping very convenient.
Dining
8.0
Breakfast was fantastic, featuring various authentic Indonesian dishes, although the egg station was a bit slow.
Facilities
7.0
The facilities were decent, but the rooms could use some refreshing as they felt a bit dated.
Paul
United States of America,
August
2024
7.6/10
I had a memorable stay at this hotel, extending my visit due to the exceptional service and clean accommodations. The location next to Teras Kota Mall made it convenient for shopping and dining. However, I faced some issues with room amenities and housekeeping that could use improvement. Overall, it's a comfortable place to stay, especially if you're looking for a long-term visit.
Rooms
6.0
The room was clean but lacked essential amenities such as a refrigerator. The design allowed for privacy, but the space felt a bit cramped for two guests.
Service
9.0
The staff were absolutely fantastic, very attentive, and kind. They went above and beyond, especially during our late arrival.
Location
10.0
Situated right next to Teras Kota Mall, the location is very convenient for shopping and has easy access to taxis.
Dining
7.0
The dining experience was quite enjoyable with a variety of tasty options, although there were a few hiccups during breakfast service.
Facilities
6.0
The hotel had good facilities, but I noticed that one of the lifts was often out of service, which was inconvenient.
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